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Our Comprehensive Healthcare IT Solutions

HCTec provides solutions for the information technology needs of healthcare providers. Whether you're upgrading your EHR system, addressing needs in your IT department, or want to take advantage of the cost efficiencies of a virtual support desk for clinicians or patients, HCTec has the experience and resources to fill your requirements.

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Expertise and
Specialized Knowledge
ENHANCED FOCUS ON
CORE COMPETENCIES
COST PREDICTABILITY
AND SAVINGS
SCALABILITY
AND FLEXIBILITY
PROACTIVE SUPPORT
ASSIST 100+ HEALTH
SYSTEMS DAILY

With over 13 years in the healthcare IT services industry, HCTec has placed over 10,000 IT consultants with healthcare providers. At HCTec, we have an expansive roster of top-tier IT professionals who have a specific understanding of the IT services that healthcare organizations require.

With four U.S.-based brick-and-mortar facilities staffed by hundreds of IT technicians and engineers, you can ensure that the support services you contract will be operational 24 hours per day, 7 days per week, 365 days per year.

Customized Solutions to Healthcare Success

Our dedicated team of professionals works with your IT department to ensure that your clinical staff and administration can provide your patients with the best care available.

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Healthcare IT Staffing

Many hospitals, clinics, and medical offices struggle with finding the technology expertise to drive critical projects and meet growing operational demands. HCTec's health IT consulting experts bring clients' plans for improvement, efficiencies, and change into successful realities.

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Managed Services

From projects to full IT support, HCTec provides customizable end-to-end remote and on-site operational support for health centers and points of care across the nation. We work as an extension of your IT department, often with a measurable improvement in end-user experience.

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Professional Services

HCTec delivers dynamic teams of people focused on the innovative solutions required to enhance healthcare services and patient care at every stage of the healthcare IT lifecycle, from EHR implementation to go-live to optimization and maintenance of legacy systems.

600+
US Based
Employees
125+
Epic Certified
Application Analysts
8,000
DESKTOPS
MANAGED
12,000
APPLICATION TASKS
RESOLVED
40,000
MONTHLY EPIC
& CERNER CALLS
1000+
DEVICES
MANAGED
Explore Services

Whatever the requirements of your healthcare organization, HCTec has the solution. Here are some of the healthcare IT services we offer.

Contract Staffing
Temporary and contract-to-hire healthcare IT professionals who can start immediately.
Direct Hire
Hire IT staffers who can contribute from day one.
Application Management
24/7/365 U.S.-based support for your healthcare app.
Technical Managed Services
An enterprise-level IT department without the expense of an in-house operation.
IT Service Desk
HCTec's 24/7/365 service desk is managed by multiple tiers of technicians and engineers.
Clinical Service Desk
When seconds count, your virtual clinical service desk can offer rapid resolutions.
Patient Portal Desk
Garner trust and satisfaction with patient portal support from HCTec's U.S.-based call centers.
EPIC Services
Professional expertise in Epic implementation, improvement, and expansion.
Technology Services
The ever-evolving nature of technology calls for continued maintenance and upgrades to ensure compliance and patient safety.
Legacy EHR Services
EHR Legacy Systems Support for Improved Healthcare Operations.
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Efficient IT Services for Healthcare Excellence

HCTec can help you staff your medical facility with contract or direct-hire IT professionals, or we can help you reallocate existing staff by replacing your in-house clinical or patient support with a virtual desk. No matter what your staffing needs are, HC Tec has a solution.

Our solutions are cost-effective, efficient, and seamless, which is why so many medical facilities turn to HCTec for healthcare IT services.

Frequently Asked Questions

HCTec can have a solution for all healthcare IT service needs. We recognize how critical your operations are to successful patient outcomes. If you have questions about our services, contact HCTec to speak to a technical expert. In the meantime, here are some of the most frequently asked questions and responses from HCTec staff members.

What is the Role of IT in Healthcare Services?
If a system slows down or ceases to function, the time for resolution can be critical. IT professionals are responsible for ensuring continued functionality, security, and compliance of information systems.
How Does IT Infrastructure Improve Healthcare Services?
The electronic exchange of information has improved the rate of successful outcomes among patient populations. Access to healthcare records, virtual consultations, and electronic reporting allows healthcare facilities to deliver a higher quality of treatment than ever before. Additionally, electronic reporting has allowed analysts to identify trends in specific patient populations that may have never been discovered through anecdotal comparisons.
What Types of Services Does HCTec Offer?
HCTec offers many solutions for healthcare providers.
  • IT Staffing – HCTec can immediately fill contract staffers for temporary needs. If you need an IT position filled permanently, HCTec can provide a short list of screened candidates for direct hire. The contract-hire process is extremely easy, as well.
  • Managed Services – Save the expense of full-time staff members and infrastructure with managed services. These IT professionals will seamlessly work with your IT department to provide immediate service with fast resolutions.
  • Professional Services – The HCTec team has specific knowledge and expertise in EHR implementation, optimization, monitoring, and training. They work with your existing IT department to develop fully functioning, state-of-the-art systems.

Revolutionizing Healthcare Technology

HCTec offers healthcare practices cost-effective technological solutions without sacrificing quality. That’s why more and more administrators are turning to HCTec for all their healthcare IT service needs. Call HCTec to discuss state-of-the-art solutions for your healthcare organization.

Contact HCTec Today to get Started
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